Question and answer

It’s best to try again. Often this error disappears on the second attempt.

If the error persists even after several attempts, it’s possible that your profile is only partially accessible, for example due to age restrictions. In this case, such restrictions must be deactivated for the duration of the delivery.

If there is no profile restriction, you have the option of completing the order without our verification.

Simply click on “Continue here without verification” (for example, with likes or views, “enter links manually here”); you will find this option on the error message.

You can easily find your TikTok username in both the mobile app and desktop browser:

Mobile:

  1. Open the TikTok app on your smartphone or tablet.
  2. Tap on the “Me” symbol at the bottom right to go to your profile.
  3. At the top of your profile, you’ll see your username, which starts with a “@” (e.g., @username). You can easily copy the name by clicking on it.

Desktop:

  1. Go to the website www.tiktok.com.
  2. Log in if you have not already done so.
  3. Click on the profile icon or your profile picture in the top right-hand corner.
  4. A dropdown menu will appear. Select “View Profile” here.
  5. Your profile will now be displayed. You’ll find your username next to your profile picture. On desktop, this name is displayed without the “@”. It’s the name that appears above the lower, often written-out name or other text.

Mobile:

  1. Open the TikTok app and navigate to the post whose link you want to copy.
  2. Tap on the three vertical dots on the right below the post.
  3. Select the “Copy link” option in the menu that appears.

Desktop:

  1. Open TikTok in your web browser and log in.
  2. Navigate to the desired post.
  3. Once you click on the post, the web address in your browser’s address bar will update. This is the URL to your post.
  4. Copy this URL from the address bar.